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			| Standalone iBidder not working! | Wed Nov 08, 2017 12:32 AM |  |  |  | 
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		| mtsn |  | Guest |  |  |  | 
		Hi,
 I am registered user of the standalone MyiBidder and have found it not be functional for two bids I've made. For these bids, I have lost both items despite placing a higher bid than the purchased price. As an example, I placed a bid of $49.78 for an item when the winning item was only $42.99!
 Can you please look into this issue and resolve it ASAP? I was expecting more from the iBidder having had no troubles using your free web page bidder. However, I do prefer the standalone as it is more convenient for me.
 Thanks!
 
 
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			|  | Wed Nov 08, 2017 02:10 AM |  |  |  | 
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		| Sashka |  | Support |  |  |  | Posts: 3817 |  | Member Since: Feb 13, 2008 |  | Location: www.myibidder.com |  |  | 
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			|  | Wed Nov 08, 2017 08:54 PM |  |  |  | 
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		| mtsn |  | Guest |  |  |  | 
		Ok thanks, I will fill out the form now.
 
 
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			| Stand Alone will not log in | Wed Nov 15, 2017 04:49 PM |  |  |  | 
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		| Guest |  | Guest |  |  |  | 
		Sashka,
 
 I think there is a problem.  I have sent over the details on the "Contact Form".
 
 The Stand Alone software will not log in.  It says there is a connection or password problem.  I have confirmed the user name and password are correct.  I can log in and out of eBay just fine.
 
 Thanks.
 
 
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			|  | Thu Nov 16, 2017 04:01 AM |  |  |  | 
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		| Sashka |  | Support |  |  |  | Posts: 3817 |  | Member Since: Feb 13, 2008 |  | Location: www.myibidder.com |  | 
		I'm confused. Please help me to clarify it.
 
 You set you set a snipe and it failed, but now you are saying that you could not even login.
 How did you set a snipe in this case? If you used the Web interface, then you have to use the same username/password to login to the windows app as you used to login to the Web interface.
 
 The sniper has a separate account and not necessary matches your eBay credentials.
 
 
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